General Data Protection Regulations (GDPR), Consent, and Information

As a provider of Medical Services, Boundary House Practice is required to record details of all patients they treat. This includes medical information (including medication) and medical history, along with your general demographic details.

We are required to retain medical records for a minimum of 7 years after the last full year since treatment. (Timescales may vary due to circumstances such as age at first treatment and mental health capacity).

Your right to be forgotten cannot over ride the requirement for medical notes to be held for the above mentioned minimum retention period of at least 7 years.

We do not use your information for any other purpose than providing Health and Medical services, and where required, we may share this information with other medical professionals, such as your G.P, to assist in your care.

Your demographic information may be used to aid with appointment booking, and booking reminders.

Your information will not be sold to any third party.

You have the right to request a copy of any information we hold about you. This can be obtained by submitting a written request.

If you are not happy for this information to be retained, we will be unable to provide you with any Health or Medical care.

For those unable to consent to this information being retained the following applies:

  1. Permission from a parent or someone holding parental responsibility is required for all patients under the age of 16.

  2. In all instances where an Adults with Incapacity Document (A.W.I. Section 47)) is in place, this will require to be viewed and copied before treatment. In order that we can provide treatment, the A.W.I. Section 47 form must include specific reference to allowing treatment for Podiatry or by Allied Health professionals (A.H.Ps). If the A.W.I does not specifically state the above, a new updated version must be provided before any treatment can commence.

Privacy Policy

This policy provides you with the details of how any personal data we collect via our website, and how it will be processed.

Information from the user

We may collect the following aspects of data about you:

  • Analytics – We use analytics to monitor how many people visit the website, and how often they visit

  • Enquiries – Name, Email, Telephone Number and Address details will be sent in emails to the administrator(s) of this site upon making an online enquiry


Cookies are small text files that are downloaded to your computer or mobile device. Cookies don’t harm your computer.

The use of cookies on this website:

  • Cookies help us to provide you with a good user experience when you browse this website. They allow you to be able to make full use of features available on this website. We don’t collect cookies, or collect or record information like your name, address, of your personal details.

  • Cookies are used on this website to collect statistics about how users interact with the website and where they came from. By recording statistics like your browser, IP Address, Location, And Operating System, we can measure and improve how we manage and maintain our site, in order to give you the best possible experience.

  • Most web browsers accept this use of cookies. Unless you have adjusted your browser settings so that cookies are disabled, cookies will be set when you access this website. By browsing this website, you understand that cookies will be collected from you.